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Boost CX With PeterConnects

Our ‘Receptionist’ Will Take Your Call

PeterConnects Receptionist is a powerful state-of-the-art telephone operator console – that is designed to work flawlessly with the BroadWorks platform.

Managing and processing multiple incoming phone calls has never been easier.

What is Receptionist?

Receptionist, from PeterConnects, is a telephone operator console that streamlines call handling from a single, integrated ‘pane of glass’.

A web-based, cloud-hosted application, this powerful tool offers a range of smart features that are designed to optimise efficiencies, reduce customer friction, and improve the overall caller experience.

It’a now available on BroadWorks and can be purchased via our global partner network.

Receptionist is currently available for Webex Calling and BroadWorks, but will soon debut on Microsoft Teams

Improving call handling

Those who regularly handle calls will immediately experience the benefits offered by Receptionist. Features such as contact management, contact monitoring, queue management and retrieval are simple and straightforward.

Add the Receptionist to the tools you’re already using.

Where to buy Demo Request

Greater Productivity Means Improved CX

  • Adds context to your calls
  • Improves efficiency and productivity
  • Work independent of location via your web-browser

Easy For End Users

Our partner’s clients know better than anyone that a call can make or break a customer’s experience. We make it easier for them to make it a positive one – every time – thanks to:

See all features

Intuitive user-interface

Receptionist is super simple to access thanks to a single user-friendly one-screen system

Drag and drop call transfer

Our ‘Drag and Drop’ feature makes call transfers easier, faster, and more accurate than ever before

Calendar integration

Get a real-time overview of your colleagues’ calendars

Call-back reminders

Send call-back reminders to unavailable colleagues containing all of the necessary information

Queue support

A call from queues can be received, or a call to an ad hoc number can be transferred

Perfect For Partners

If you’re a PeterConnects partner looking for a high-performance communications platform – which your customers will love – then definitely take a look at what Receptionist offers.

Benefits include:

  • Attractive profit margin
  • Partner branding and customization
  • No hosting or management costs
  • Excellent up-sell opportunities
  • Quick and Easy implementation

“If we’re selling a product under our name, we obviously have to be very confident in it. I’m a big fan of finding a good product and working solely with that partner. To have a product introduced to this market in the time frame we’ve done it in is very good.”

Gerjan Dekker, Product Manager, RoutIT

Need more information about this product?

Download our brochure

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Got Questions?
We Have Answers.

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Sales Support

In case you want more information about the PeterConnects Receptionist for BroadWorks or want to speak to one of our Sales Consultants send an e-mail to sales@peterconnects.com and we will get back to you as soon as possible.

Where to buy Demo Request