What is Receptionist?
Receptionist, from PeterConnects, is a telephone operator console that streamlines call handling from a single, integrated ‘pane of glass’.
A web-based, cloud-hosted application, this powerful tool offers a range of smart features that are designed to optimise efficiencies, reduce customer friction, and improve the overall caller experience.
It’a now available on BroadWorks and can be purchased via our global partner network.
Receptionist is currently available for Webex Calling and BroadWorks, but will soon debut on Microsoft Teams
Improving call handling
Those who regularly handle calls will immediately experience the benefits offered by Receptionist. Features such as contact management, contact monitoring, queue management and retrieval are simple and straightforward.
Greater Productivity Means Improved CX
- Adds context to your calls
- Improves efficiency and productivity
- Work independent of location via your web-browser
Easy For End Users
Our partner’s clients know better than anyone that a call can make or break a customer’s experience. We make it easier for them to make it a positive one – every time – thanks to:
Drag and drop call transfer
Perfect For Partners
If you’re a PeterConnects partner looking for a high-performance communications platform – which your customers will love – then definitely take a look at what Receptionist offers.
- Attractive profit margin
- Partner branding and customization
- No hosting or management costs
- Excellent up-sell opportunities
- Quick and Easy implementation
“If we’re selling a product under our name, we obviously have to be very confident in it. I’m a big fan of finding a good product and working solely with that partner. To have a product introduced to this market in the time frame we’ve done it in is very good.”