Boost CX With PeterConnects

Our ‘Receptionist’ Will Take Your Call

PeterConnects Receptionist is a powerful state-of-the-art telephone operator console – that is designed to work flawlessly with Cisco’s Webex Calling platform.

What is Receptionist?

Receptionist, from PeterConnects, is a telephone operator console that streamlines call handling from a single, integrated ‘pane of glass’. As a web-based, cloud-hosted application, this powerful tool offers a range of smart features that are designed to optimize efficiencies, reduce customer friction, and improve the overall caller experience.

Receptionist is currently available for Webex Calling and BroadWorks, but will soon debut on Microsoft Teams.

Increase Your Team’s Efficiency

Those who regularly handle calls will immediately notice the benefits of using Receptionist. Features such as contact management, simple transferals, call monitoring and recording as well as queue management and retrieval are easily executed – all from a user-friendly one-screen system.

Add the Receptionist to the tools that you are already using.

Start your 30-day free trial today.

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Greater Productivity Means Improved CX

  • Adds context to your calls
  • Improves efficiency and productivity
  • Work independent of location via your web-browser

Easy For End Users

A call can make or break a customer’s experience. We make it easier for you to make it a positive one – every time.

See all of the features

Intuitive user-interface

PeterConnects Receptionist is a telephone operator console that it is easy to use and user-friendly.

Drag and drop call transfer

Drag and Drop call transfer is now possible. It is easier, faster and more accurate than ever before.

Calendar integration

A real-time overview of the calendar of each colleague is available.

Call-back reminders

A call-back reminder will be sent to the colleague who did not answer the call with all of the necessary information.

Webex space integration

Webex space Widget can be added to PeterConnects Receptionist with full interaction support.

Queue support

A call from queues can be received or a call to an ad hoc number can be transferred.

Perfect For Every Organization

If you’re looking for a high-performance communications platform – which your customers will love – then take a look at what Receptionist has to offer. The benefits include:

  • Intuitive and modern customizable interface
  • Future-proof: new functionalities are added regularly
  • User friendly: call back reminders and contact notes
  • Widgets library available

We offer PeterConnects’ Receptionist module to customers via an extensive partner network. Users find the modern interface intuitive and simple to use, and they find that the additional functionalities not only make call handling easier, it also enables them to focus on the caller’s needs.

Need more information about this product?

Download our brochure

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Got Questions?
We Have Answers.

What are the key benefits of using the PeterConnects Receptionist?

Is the free trial really free?

What do I need to start?

How to integrate your Webex Calling account with the PeterConnects Receptionist

What is the PeterConnects Receptionist?

Do I need to create an account?

Do I need to install the software?

Experience the benefits of PeterConnects Receptionist yourself!

Start your 30-day free trial today.

Buy Free trial